Norfolk County Council are responsible for repairing most of the roads and pavements in Norfolk. However National Highways are responsible for trunk roads, such as the A149. If you spot a problem on the A149, it can still be reported to Norfolk County Council and they will pass it on to National Highways.

Click the link to report a problem to Norfolk County Council.

Tips on reporting a Pothole or problem

• Make a note of exactly where it is “At the Junction with Lynn Road and Strickland Avenue, Snettisham” (for example).
• Take photos of the defect and take a note of it’s dimensions (particularly the depth). The deeper the pothole, the more likelihood of it being repaired sooner.
• Take photos in close up to show the depth and other dimensions.
• Take photos from a slight distance to show the context of exactly where it is.
• If you know exactly how long it has been there, give this information.
• If you have reported it previously give this information, including the date. The council try to fix potholes within 6 weeks, so any dates of previous reports are key.